Returns & Exchanges

At Brandfield, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return them within 30 days of receipt for a full refund or exchange.

Return Process

  • 1.
    Register Your Return

    Visit our online return portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the products in their original packaging with all tags attached, ensuring the items are unworn and in their original condition.

  • 3.
    Ship the Package

    Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.